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About us

HomeAbout us

Who We Are

Flashway provides creative services to Consultants, Publishers, Marketers and Agencies for a flat monthly subscription. We handle your marketing materials and client projects allowing you to focus on the growth of your brand.

We have also given the option to pick from our a-la-carte service store for one time projects.

In a nutshell, we are a group freelancers who are passionate about helping anyone who requires our assistance with their marketing materials.

Core Values

Flashway has been in business for 15 years. We helped our clients get their ideas out into the hand of their customers. Recently we have changed our business model to be more transparent, and we want to share our values.

Here are the Three Values that guide our behaviour at Flashway:

1. Growth and Learning.
We are always wanting to know about new technologies and updating our skills. We encourage that drive in our clients as well.

2. Mutual respect for each other.
Treat others the way you wish to be treated. In this industry, we want to be fair to our clients and ask that they return the same kindness. This is helped by communicating our intentions regularly and being honest at every stage of our relationship.

3. Genuine care for each project we accept.
We are confident that we can achieve what we set our minds to. However, we have found that there is a limit on this. If there is no respect for the project and it can not be done with love, it shows. The energy it takes is far greater than working with projects we believe will be helpful to the world.

Frequently Asked Questions

The flat monthly rate concept is still fairly new and we get a lot of questions from our clients. Most of the questions are the same so we have come up with a few of the popular ones to give you a better understanding of our process to ease you into the thought of paying monthly creative services.

How are you able to do unlimited requests?

There are no limits to the amount of projects you are able to give us. For the standard Graphics and Video plans, we do one request at a time as soon as you approved the finished product we start on another.

As for the combo including Graphics and Videos we can do two simultaneous requests and when you mark it complete we start on your other requests. We work through each request daily Monday to Saturday

How does the one on one consulting work?

You will go through an onboarding process within 24 hours of your sign up, with the exception of Sundays. You are assigned a project manager to take all your requests. You will exchange contact details and best times to meet in order to keep a good open line of communication.

There are phone, text, chat, email options. We use Slack exclusively for our daily updates and we recommend this for all our clients as well.

We are guaranteed one consulting session each workday that you have a project in the pipeline. You have the option of screen share in order to see the process of your work.

Do you have a hourly rate?

The short answer is NO!

We only provide services for a flat monthly rate. This allows our clients to send in as many requests in per month as possible.

This works best with the following industries: Publishers, Marketers and Agencies
Business Coaches, Consultants and Design firms, Content Creators Influencers, Management Companies, Distribution houses, Wedding companies, Event Producers and anyone needing consistent marketing materials for their clients.

Do your outsource the work?

Your dedicated project manager will be in constant communication with you, but your project will be in the hands of an entire team.

This ensures that the best Freelance graphics designer or video editors are only working on the materials that showcase their individual strengths.

What if I don't like the final product?

Unlimited revisions allows us to fix all your issues until you approve the final product.

What is the turnaround time?

It depends on the project. We provide video, audio and graphics so the time is not the same for all those services. The usual is within 2 business days from the time you provide us with your specifications and asset files.

An audio or animation production could be up to 5 business days as it requires the most work. Your expectation is set on a per-project basis before we accept the project.

There are graphic works like a brochure, flyer or a business card design that could be same day delivery. The longer you work with us the more we get to know you and your preferences, the faster the delivery for each request.

What happens after I sign up?

After you complete the checkout process we will contact you for your onboarding process within 24 hours.

We will need a description of your project and the type of requests and how often. You will also be given a link to your designated Google Drive folder. Once you have that you can start uploading your asset file for your project.